These general conditions regulate the acquisition of the products offered on the site www.equipotaller.es/com, here in after THE WEBSITE owned by Gedauto Desarrollo, SL (hereinafter, The Company).
The acquisition of any of the products entails the full and unreserved acceptance of each and every one of the General Conditions indicated without prejudice to the acceptance of the Particular Conditions that may be applicable when acquiring certain products.
The acceptance of the purchase by the USER implies the manifestation of your will to purchase our products and gives full effectiveness to the contract of sale that is signed between the parties.
These General Conditions may be modified without prior notification, therefore, it is advisable to read their contents carefully before proceeding to purchase any of the products offered.
THE COMPANY, in compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, informs you that:
• Its corporate name is: Gedauto Desarrollo, SL
• Its commercial name is: WORKSHOP EQUIPMENT.
• Your CIF is: B-06533517.
• Its registered office is at: Ctra. NV Km 340, Mérida, Badajoz (Spain).
• It is registered in the Mercantile Registry of Badajoz, Volume 436 Folio 166, page 20.176.
To communicate with us, we put at your disposal different means of contact that we detail below:
Monday to Friday
09:00 -14: 00 h. and 4:30 p.m. - 7:30 p.m.
09:00 -14: 00 h.
Monday to Friday
09:00 -14: 00 h. and 5:00 p.m. - 8:00 p.m.
09:00 -14: 00 h.
Phone: (+34) 924 03 98 99 Whatsapp: 607 508 438
Postal Adress: Ctra. N-V Km 340. – 06800 MÉRIDA – BADAJOZ
All notifications and communications between the users and THE COMPANY will be considered effective, for all intents and purposes, when they are made through any means detailed above.
The products offered, together with the main characteristics of them and their price appear on the screen.
THE COMPANY reserves the right to decide at any time the products offered to the USERS. In this way THE COMPANY may at any time add new products to those currently offered. Likewise, THE COMPANY reserves the right to withdraw or stop offering at any time and without prior notice any of the products offered.
This is without prejudice to the fact that the acquisition of any of the products can only be done through the subscription or registration of the USER, who will identify and enable them to access them.
Once inside THE WEB and to access the contracting of the different products, the User must follow all the instructions indicated in the purchase process, which will mean the reading and acceptance of all the general and particular conditions set forth therein.
The availability, description and price of each item can be consulted in the file of each product.
4. PURCHASE PROCESS
To make any purchase on THE WEB, it is necessary that the customer is of legal age and with the capacity to contract.
The steps to follow to make the purchase are:
1. Select the product or products.
2. Click on the "basket" button.
3. Register if this is the case, putting all your data for it.
4. Indicate the shipping method.
5. Indicate payment method.
6. "Click" Confirm the purchase ".
7. Click "accept" in case all the data is correct and follow the instructions depending on the payment method.
ATTENTION! Be sure to add all desired products to the basket before proceeding to purchase.
The acceptance of the purchase by the customer implies the manifestation of their willingness to purchase our products and gives full effectiveness to the contract of sale that is signed between the parties. THE COMPANY will electronically store the order and will be at your disposal in your control panel.
Likewise, it is recommended that the USER print and / or keep a copy in durable support of the conditions of sale when placing his order, as well as the receipt receipt sent by THE COMPANY by email.
Together with your order, you will receive the corresponding invoice. If you wish, you can request a copy of it in the mail enabled for communications.
6. DELIVERY PRODUCTS
The preparation of the shipment of your order will take place as soon as your payment has been confirmed, being available to leave within a maximum of 24 hours (working days, do not count Saturdays, Sundays, or holidays). If you need confirmation of your departure, do not hesitate to request it.
Transit times depend on the location of the delivery address indicated by the customer. Approximately these deadlines (considered since receipt of payment confirmation) are:
• Capitals of the province of Spain: 3 - 4 days maximum.
• Peoples Spain peninsular: 3 - 4 days maximum.
• Islands and other destinations: consult (usually between 6 and 7 days).
• Portugal: 4 - 5 days maximum.
If when you receive our order at your home you notice that the packaging arrives broken or damaged, you have to check that the items are inside and in perfect condition: neither broken nor damaged, indicating it, in any case, on the delivery receipt of The merchandise as an observation. If it happens that you arrive damaged or broken by the transport you must notify the courier of the transport company and also detail it on the delivery note.
THE COMPANY guarantees that all its products have been shipped from our warehouse in perfect condition and with flawless packaging. If either of the two circumstances stated above (delivery defects) occurs, you must notify us so that we can claim the damage caused to the transport insurance and study the case.
THE COMPANY is not responsible for those delays that occur as a result of uncontrollable acts on their part, which may include, but are not limited to: meteorological conditions, strikes, blockades, customs incidents, force majeure ... In the event that Know them or can be provided we will let you know as soon as possible.
7. FOLLOW UP ORDER
It is essential for order tracking to provide a valid email address, transport companies will send the locator and the web address or URL where they can know the location of the order to that email.
By default we will always use the email address that appears in the order placed at www.equipotaller.es
8. PRODUCT AVAILABILITY AND REPLACEMENTS
THE COMPANY intends to guarantee the availability of all the products that are advertised through THE WEB. However, in the event that any product ordered is not available or if it had exhausted exceptional circumstances of interactive multi order or those which cause the stocks of the product the user may:
• Acquire a product with similar characteristics.
• Wait to replenish the stock.
• Return of the amount paid, if any.
In the latter case, the order and the contract signed between the parties will be void by virtue of this operative clause, fully restoring to the client in case of prepayment the amounts paid by the same, without proceeding in favor of any of the parties any compensation for breach of contract, consequential damage or loss of profit or the payment made by the client as penitential earnestheses.
Orders will be canceled in any of these two cases:
• The delivery cannot be made when it is tried three times.
• It has not been possible to contact the customer within 9 business days after the first failed delivery attempt.
Users who make cash on delivery orders that are not picked up and returned by the transport company for no reason will not be able to make any purchase through this online service.
9. PRICES, EXPENSES AND TAXES
The prices expressed on this website do not include taxes. At the time of formulating the order, they will be added and expressed broken down. In any case the invoice the customer will receive clearly identified the tax base, the tax rate, the amount of tax, other expenses such as additional transport or the payment to be paid and the total bill.
When making the purchase, the corresponding VAT is added and added to the total purchase.
For customers who have a tax regime, for example CANARY ISLANDS or abroad, the prices to be applied would be those listed on the product, VAT and taxes are paid at their destination.
The prices and availability of the products are valid except when stocks last or typographical error.
Orders will be processed in order of receipt.
10. SHIPPING COSTS
Depending on the delivery address chosen by the client, THE WEB will select and offer the best transport option in order to minimize the final purchase cost for the customer while maintaining the delivery period.
The cost of shipments depends on the place of destination, the volume and weight of the order as well as the urgency of delivery.
For all this we propose that by e-mail (preferably) or by phone, you send us your order proposal to advise or answer your questions, clarifying the articles in which you are interested and the amount of each of them as well as the address of delivery.
THE COMPANY will be valued indicating the total detailed cost and the corresponding costs in a proforma invoice with its data.
In the event that temporarily and promotionally, an item has the postage included, we will let you know as soon as possible.
11. PAYMENT METHODS
We put at your disposal the following forms of payment:
a) With credit card, Visa, Mastercard or Euro6000; Just provide us with your card number and expiration date. In this case, your data will be encrypted and sent under secure server to the POS of La Caixa. If it is necessary to make any return or cancellation of the order, the amount will be refunded through the same payment card.
b) By bank transfer, in favor of GEDAUTO DESARROLLO SL The transfer must be made within a maximum period of 5 business days from when you placed the order (if you have not received confirmation of the transfer after this period, the order will be canceled) .
Bank account details will be shown once the order is placed. The order will not be confirmed until you send the scanned receipt to our email email@example.com and verify that our bank has made the deposit.
The concept remember to mention the order reference. To expedite the process we recommend that you send us the receipt of the transfer and not wait for 5 days.
c) PayPal, is an American company belonging to the sector of electronic commerce by Internet that allows the transfer of money between users who have email, an alternative to the traditional paper method such as checks or money orders. The shopping cart must add 5% on the value of the merchandise in case this payment method is selected.
d) Cash on delivery (Only for orders in Spain and Portugal). Increases the final cost depending on the value of the goods. You pay for the order upon receipt. Shipping costs included.
12. RETURNS AND WITHDRAWAL POLICY
Pursuant to the regulations, the consumer and user shall be entitled to cancel the contract for a maximum period of 14 calendar days (from receipt and according to the official calendar of where it has been delivered), without stating the reason , through the logistics operator that supplied it and without incurring any cost, except those provided in art. 107.2 and 108 of RD1 / 2007, of November 16, which approves the text referred to in the General Law for the Defense of Consumers and Users.
The withdrawal implies that THE COMPANY will proceed to the refund of the amount already paid by the client within a maximum period of 14 calendar days, following the same procedure chosen by the client for payment.
During this period, the consumer shall inform the employer of its decision to withdraw from the contract for it by filling out the contact form or by phone, sending it to the email address provided in these terms and conditions by the company.
THE COMPANY will communicate to the consumer in durable support an acknowledgment of receipt of said withdrawal.
To proceed with the return of a product it is essential that it is in perfect condition and with its corresponding original packaging, with all its accessories and without having been used.
Mandatory return is properly protected in their original packaging, in perfect condition products, can not accept any package that lacks some of the elements sender identification (name, address, order number).
Once we receive your request we will contact the customer to indicate the details of the return.
We will not accept any exchange or refund if we have not previously received any notification.
Link to the European Commission platform in accordance with the regulation on online dispute resolution in consumer matters.
All products acquired through THE WEB enjoy the official legal guarantees of the manufacturers that cover the possible manufacturing defects of the product, as well as any breakdown produced, and comply with the provisions of Law 23/2003, of July 10, Guarantees in the Sale of Consumer Goods.
If the information in the articles of our shop is insufficient please request that we extend our Customer Service of the company in the phone numbers and e-indicated in these terms.
Excluded from the guarantees consumables, defects caused by use or misuse, connection other than that specified grid, improper installation or defects arising from any external cause.
To know the steps that must be followed in the event of problems or breakdowns in a product, you can contact the COMPANY Customer Service Department at the telephone and email numbers indicated in these general conditions.
To avoid problems with the installation or handling of the purchased product, make sure you have followed the installation and operating instructions contained in the user manuals.
If even so, the product purchased does not work properly, you should immediately contact the technical support services of the manufacturer, or where appropriate the representative or distributor.
Usually technical services will require you to provide the following information:
• Invoice number
• Identification of the specific model.
• Serial number.
14. RESPONSIBILITY AND EXEMPTION OF LIABILITY
The consumer and user have the right to repair the product, its replacement, the price reduction or the termination of the contract, as established in Chapter II Title. IV Book II of the General Law for the Defense of Consumers and Users. If the product was not in conformity with the contract, the consumer may choose between repair or replacement of the product, both of which are free to the consumer and which will be carried out in a reasonable period of time depending on the nature of the products and the purpose they had.
If the repair is completed and the product delivered, it is still not in accordance with the contract, the consumer may demand its replacement, the price reduction or the termination of the contract.
15. CUSTOMER SERVICE AND CLAIMS
To file any complaint or claim with THE COMPANY, the USER must contact the attention department through the contact channels established in these general conditions.
The parties shall submit for the resolution of conflicts that may arise between them, and with waiver of any other jurisdiction, to the following courts and tribunals:
a. In the event that the buyer has the status of consumer, the courts and tribunals of the domicile of said consumer will be competent.
b. In the event that the buyer has the status of entrepreneur, the courts and tribunals of Mérida will be competent.
16. NULLITY AND INEFFICIENCY OF THE CLAUSES
If any clause included in these conditions is declared totally or partially null or ineffective, such nullity will affect only said provision or the part of it that is null or ineffective, the conditions remaining in everything else.
17. VALIDITY PERIOD OF THE PRESENT CONDITIONS
The period of validity of these conditions will be the time they remain published on the website and will be applied to the services acquired at the time such conditions were available.
In any case, THE COMPANY reserves the right to modify them unilaterally, without affecting the services contracted by users prior to the modification, except in those cases in which the user had changed or modified the service contracted, in which case the conditions in force at the time of the change and / or modification will apply.
The budget is a tool implemented in the shopping cart of THE WEB in order to be more useful for the visitor in the decision process.
Normally in traditional shopping carts we can only know the final price of our purchase after going through several steps that slow down our decision such as filling in hundreds of fields, probably validating our email, adding items, choosing the type of transport or the carrier , select the payment method and finally we get the total cost of the products with transportation and taxes.
Our tool makes the process more dynamic:
• We look for example: a 3 ton car lift , a folding crane and a hydraulic press .
• On each tab of each product we click on Budget .
• Once all the items have been selected, click on Budget at the top right of the cart icon.
• We select province and locality of destination.
• We select Form of payment and FACT , it shows us the total cost of all the products in which we have clicked on Budget itemizing transport and VAT .
You can budget all the content of THE WEBSITE whether we have stock or not, giving us an idea of the cost, for example, of two pit cats placed in Madrid when we have it in stock again.
We can later add new articles by clicking on Budget within the tab of any article, that is, we should not start from scratch because we have forgotten an article we can look for it in the search engine, enter the article tab press Budget and it will automatically be added to our final budget.
In the final step we decide if we want a copy in our email account or print it at the same time. If we decide to have a copy in our email we will be able to transform that budget into an order filled in all the corresponding fields.
If you have any questions about how to budget or about your budget, do not hesitate to contact us at 924 03 98 99 or by email at firstname.lastname@example.org
19. APPLICABLE LEGISLATION
Current conditions shall be ruled by Spanish law. For the resolution of any doubt, discrepancy or divergence that may arise in compliance with the interpretation of this document.
The languages used will be Portuguese, French English and Spanish.
In accordance with the provisions of Law 15/1999 on the Protection of Personal Data, it is informed that your data will be part of a personal data file of GEDAUTO DESARROLLO, SL duly notified and registered in the Spanish Agency for Data Protection and that you receive the Name of Customer File in order to maintain our commercial relationship and the possibility of sending commercial communications. Your data has been incorporated into this file either by hiring a service to our company or by hiring a service in Gedauto Development, SL These data have been established all necessary security measures to ensure their protection. If you do not wish to receive more notifications or wish to exercise the rights granted by the aforementioned law, you can send us an email with the request to email@example.com .
For your security Equipotaller has a 128-bit SSL certificate that guarantees the security and privacy of the data sent through the Internet.