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EquipotallerEquipotaller. Sale of machinery

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F.A.Q. - Frequent questions

To place an order should follow the steps listed on our site.

  1. 1. Select the product or products.
  2. 2. "Click" on the "basket".
  3. 3. Register if necessary, by undertaking all your data.
  4. 4. Indicate the shipping method.
  5. 5. Indicate method of payment.
  6. 6. "Click" Process purchase.
  7. 7. "Click" accept if all information is correct.

and follow the instructions depending on the method of payment.

ATTENTION!! Be sure to add all desired products to cart prior to purchase.

If you have any problems, please contact us:

Monday to Friday
09:00 - 14:00 am & 16:30 - 19:30 pm
09:00 - 14:00 am

Monday to Friday
09:00 - 14:00 am & 17:00 - 20:00 pm
09:00 - 14:00 am

or directly through our telephone: (+34) 924 03 98 99 or by e-mail:

Acceptance of the purchase by the customer is buying our products and give full effect to the sales contract is signed between the parties. GEDAUTO DESARROLLO order and electronically stored personal data of its new client, GEDAUTO DESARROLLO NEVER SELL AS INFORMATION TO THIRD PARTIES.

GEDAUTO DESARROLLO, S.L sells and delivers the goods offered if there is to stock the advertised product and its availability while stocks last, therefore GEDAUTO DESARROLLO, S.L in its commitment to quality and customer service, always try the products advertised are available. However, interactive order multiple attend or those which bring about the end of stock, the order and the contract between the parties shall have effect under this clause, returning to the customer should pay the amounts paid, ought bring compensation in respect of breach of contract, damages or lost profits.

Conditions of sale


The store lets you choose the payment method that suits you best:

  1. a) Credit Card, Visa, Mastercard or Euro60000; just give us your card number and expiration date. In this case, your data is encrypted and sent under secure server to the POS (Point Of Sales) of La Caixa.
  2. b) Bank transfer in favor of GEDAUTO DESARROLLO, S.L The transfer must be made within a maximum of 5 working days after order, if we had not received confirmation of the transfer after this period will cancel the order. The bank account details will show once the order. The concept remember to mention the order reference. To expedite the process, we recommend you send us the receipt of the transfer and not wait for 5 days.
  3. c) PayPal, is a U.S. company's electronic commerce over the Internet, PayPal allows you to transfer money between email users with an alternative to traditional paper methods such as checks or money orders. The purchase price increased by 5% on the value of the products, if you select this payment method.
  4. d) Cash on delivery (Only for orders in Spain and Portugal). Increases the final cost to the value of the goods. You pay the order at the time you receive it. Including shipping.


Prices and product availability

Prices shown on this website do not include taxes when you file an order or quotation taxes will end before making payment. Taxes will disaggregated and differentiated from other concepts. The client will receive an invoice which clearly identified the tax base, tax rate, the amount of tax payable and the total bill.

Customers in other countries the tax will apply where they carry out the purchase, in this case Spain and the tax rate shall be that prevailing at the time. Professionals who are discharged from VIES (VAT Information Exchange System) must notify this in advance before issuing the invoice.

IMPORTANT !! All business customers that are intra-Community operators should give us the number operator, if the client does not report this with professional time will receive our invoice without VAT.

Prices and product availability platform are valid except Stocks or typographical errors. Orders will be dealt with in strict order of receipt.

If stocks are in an ordered product is canceled customer order notice, except where it is impossible to contact him:

  • It will offer a product with similar characteristics.
  • Expect to replenish the stock.
  • Recovery of sums, if any.

Orders will be canceled in any of these events:

  • Can´t make the delivery when it is attempted on three occasions.
  • Unable to contact the customer within 9 business days after the first attempt of delivery.
  • Visitors who make COD orders not picked up and returned as the carrier for no reason, they can´t retake any purchase through this online service.

The color of all articles posted on this site may vary.


Cost transport

Depending on the chosen delivery address for the client, give you the best transport option in order to minimize the final cost of purchase to the customer keeping the deadline. The cost of shipping depends on destination, weight and volume of the order as well as the urgency in delivery if applicable.

If you have questions regarding the transport costs to your country please contact us by: e-mail (preferred) or by phone.

Send us your proposed order to advise or answer your questions, qualifying the articles that are interesting and the amount of each and the delivery address. It valued indicating the total cost for freight and detailed in an invoice with your data. In the case of temporary and promotionally, an item has the shipping included, we will know the shortest possible time.


Sending the request

The preparation for shipment of your order will be produced as confirm the payment there of, this being available to exit within 24 hours maximum (working days do not count Saturdays, Sundays and public holidays). If you need confirmation of departure from feel free to request them.

Transit times depend on the situation of the delivery address indicated by the client. About this time (taken from receipt of payment confirmation) are:

  • Provincial capitals mainland Spain: 48-72 hours.
  • Peoples mainland Spain: 48-72 hours later.
  • Islands and other destinations: check (usually between 4 and 7 days).
  • Portugal: 48-72 hours.
  • France: 3 to 4 days approx.
  • Belgium: 4 or 5 days approx.
  • Great Britain: 1 week approx.
  • Italy: 1 week approx.
  • For other countries delivery time to exceed one week for sure.

When you receive your order at home shows that arrives broken or damaged packaging, have to check that the items are inside and in perfect condition: no broken or damaged, indicating in any case, the delivery receipt of the commodity as observation.

If you happen to get damaged or broken by the operator should notify the messenger of the carrier and it also details on the delivery note. guarantees that all products have been dispatched from our warehouse in perfect condition and packaging without defects. If any of the two situations (defects in delivery) must notify the insurance claim for transportation damage and study the case. carrier and are not responsible for those delays are caused as a result of uncontrollable events on the other hand, such as: weather conditions, strikes, lockouts, customs incidents, acts of god ... In the event that the same be known or can be provided we will notify you as soon as possible.


Order tracking

It is imperative to track the order to provide a valid email address, transport companies sent to that email locator and web address or URL to the location where the order.

By default we will always use the email address given in the order placed on



What you buy in are products that we have selected the best quality -price, and we will offer them with all the professionalism and guarantees of our company after years of experience in this market.

All our products are affected to the Spanish legislation conditions specified in Law 23/2003 of 10 July, on Guarantees in the Sale of Consumer Goods.

If the information in the articles of our store is insufficient please ask that we extend to our Customer Service: Or call us at (+34) 924 03 98 99.



Pursuant to Article 40 of Law 47/2002 of December, reform of the Law 7/1996 of 15 January, the Retail Trade, the client has RIGHT OF WITHDRAWAL, by which you can return the product received if it finds that does not meet your expectations, but necessarily later than seven business days (from receipt and according to the official calendar of the place has been delivered), in its original packaging, without having used it and through the logistics operator that supplies to be CUSTOMERCHARGE return postage, defect as the object of purchase. For any clarification or questions about the operation of our site and its services, please contact us via our inquiry form (will receive a reply shortly via Email) or directly contact our Customer Service in the email ( or phone (+34) 924 03 98 99. We will contact you to arrange the day of collection of the product.

The return of your purchase will be made, if any, is due upon receipt of the items in the home of After checking the status of the goods must be unused and in original packaging, we will proceed to refund the amount (not including shipping costs) in the same mode in which they were purchased, except cash, which is refunded by bank transfer. In the event that a return the item is not in the above conditions will be sent to the client, charged extra for shipping costs.

In the event the product arrives damaged or defective conditions for its construction, will be exchanged for the same product in perfect condition.

Not accept returns of products "that can be reproduced or copied immediately, which is intended for personal hygiene or by reason of its nature, can´t be returned" (Law of the Retail Trade Article 45 in Spain).

  • The customer has the right to return the goods as the time limits set by the consumer legislation in force at the time of purchase and payment.
  • In case you want to exercise this right of return transport costs to the seller of the product purchased will be paid by the buyer.



The tool is implemented presupuestador in the shopping cart of in order to be more useful for visitors in the decision process.

Normally in traditional shopping carts can only know the final price of our purchase after going through several steps that slow our decision as: fill hundreds of fields or not we finish the purchase, probably validate our email, add items, Choose the type of transport or carrier, select the method of payment and finally obtain the total cost of the products with shipping and taxes.

Our tool makes the process more dynamic:

  • We look for example: an elevator car 3 tons, folding crane a hydraulic press.
  • In each tab each product we click Budgeting.
  • After selecting all items Budgeting click on top right on the shopping cart icon.
  • Select province and city of destination.
  • Payment and select DONE, shows the total cost of all products in which we have clicked on Budgeting and VAT breakdown.

It can budget the entire contents of in stock or without stock, making us an idea of the cost that will for example two cats of pit stalls in Madrid when we have it in stock again.

We can add after new articles by clicking on Budgeting within the tab of any item, that is, we should not start from scratch because we have forgotten an article we look at the search engine, enter the sheet article press Budgeting and automatically be added to our final budget.

In the final step we decide whether we want a copy in our own email or print it right then. If we decide to have a copy in our email we can transform this budget in order filled in all the fields.

If you have any questions about your budget or budgeted please contact us by phone (+34) 924 03 98 99 or by email at



As set out in Law 15/1999 on Protection of Personal Data - Data Protection Act reported that their data will be part of a personal data file GEDAUTODEVELOPMENT, SL properly notified and registered with the Spanish Agency for Data Protection and called Client File in order to maintain our business relationship and the possibility of sending commercial communications.

Your information has been incorporated into this file or by hiring a service to our company or by hiring a service in Gedauto Desarrollo, S.L on these data have been established all necessary precautions to ensure their protection. If you do not wish to receive notifications or wish to exercise your rights under the Act can e-mail with the request to



For your safety has 128-bit SSL certificate that guarantees the security and privacy of data sent over the Internet.




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